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Forum Discussion
macOS Insight Instant VPN Client Update
Hi Community users,
Thank you for your continued patience with us regarding the Insight Instant VPN client for macOS. We are investigating several different complaints across a variety of Apple hardware platforms and are working to resolve them as soon as we can. We identified some issues that arose after recent updates to macOS. We will provide another update when we know more.
Please subscribe to this thread for future updates on this issue.
Thanks,
NETGEAR
25 Replies
BretD What's going on, 3 months since opening this thread and no update. Plus a year since people were reporting issues in other threads, this really isnt acceptable for a business product.
BretD wrote:Hi Community users,
Thank you for your continued patience with us regarding the Insight Instant VPN client for macOS. We are investigating several different complaints across a variety of Apple hardware platforms and are working to resolve them as soon as we can. We identified some issues that arose after recent updates to macOS. We will provide another update when we know more.
Please subscribe to this thread for future updates on this issue.
Thanks,
NETGEAR
Rob,
We understand your frustration and still awaiting an update on an updated development build for the macOS VPN client. Once we do have a build for testing I will forward you the client under the support case that you currently have opened.
Approaching another month and no update from Netgear. Where do I get my refund for this defective solution?
I'm raising this case with Trading Standards in the UK to get a holt on the sale of this product. It doesn't work and there's no visible progress on a fix.
A rebuild of the MacOS VPN client is in the works. Once there is more details I will provide more information on this community post.
Hi,
Not sure if this helps, but if the screen is down and the computer connected to an external monitor the Insight VPN Client runs fine.
I've seen this on someone else's software in the past possibly Enfocus Pitstop.
Cheers
Andrew
Please can we get IPSec client VPN tunnels supported on this router so I can use native MacOS VPN support and remove the issue of the broken Insight VPN Client Software?
RobAmour wrote:
Please can we get IPSec client VPN tunnels supported on this router so I can use native MacOS VPN support and remove the issue of the broken Insight VPN Client Software?
IPSec is available on BR500 Business Router.
. https://kb.netgear.com/000060839/How-do-I-set-up-a-site-to-site-IPSec-VPN-on-my-NETGEAR-BR500-Business-RouterThat's Site to Site VPN, not Client to Site.
- What’s happening with this?
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