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New Firmware fvs318n 4.3.4-1 crashing at install 082716
This latest firmware update is crashing at install. I've downloaded it twice, I've tried the install from 2 different systems using 3 different browsers on each system, IE and newest Chrome and the newest Firefox. I've tried from a Windows 7 pro systems and a Windows 10 pro system. As soon as you pick FVS318N_v4.3.4-1.img file to load, as it comes out of the zip file, click the upgrade button, the browser tab window immediately fails to page not found. The session is immediately terminated. Logging back into the switch the upgrade doesnt happen and the router stays at the old firmware. No progress bar appears and the upgrade fails.
7 Replies
Hi dxm,
Welcome to the community! :)
Kindly answer the questions below:
a. What is the current firmware version of the FVS318N?
b. Have you tried to perform a factory reset then upgrade the firmware to v4.3.4-1 then perform a factory reset again and finally reconfigure it from scratch?
c. Are you doing the firmware upgrade via a PC that is directly connected to one of the LAN ports of the FVS318N?
d. Just want to confirm, did you unzip the zip file first then select the firmware v4.3.4-1(from the unzip file) as you proceed with the firmware upgrade?
I look forward to your response.
Regards,
DaneA
NETGEAR Community Team
Hi dxm,
I just want to follow-up on this.
Regards,
DaneA
NETGEAR Community Team
- c yesb no, i'll wait for the next revision before thatSorry for the late reply, GOt an error back from emaila 4.3.3-8
d unzipped, never install from a zip file.
Hi dxm,
About your answer on my 2nd question, what do you mean by "you'll wait for the next revision"? Does it mean that you will wait for another firmware release?
You may try to upload the latest firmware v4.3.4-1 via TFTP. Kindly access the article below on how:
How to upload firmware to a NETGEAR router using TFTP
If you are not confident in doing the steps on how to upload the firmware using TFTP by yourself, you may open an online case with NETGEAR Support for assistance.
Regards,
DaneA
NETGEAR Community Team
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