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Problem with license after formating - VPN PROSAFE FVS318N - CLIENTE LITE
Hello, i just format my computer where i have instaled the netgear prosafe vpn client lite i use to connect to the vpn. But i didn't uninstall before that, so now when i install it ask me for the lic key and they said that the key is already in other computer, so i have to uninstall first, but i can not do that because that computer is already formated (is the same computer all reinstaled...).
So please, can you tell me how to reasigned the lic key to this new instalation, or how to disable the previus one...
Thank you.
I just got a feedback from the higher tier of NETGEAR Support that your VPN Client Lite license key has been reset. You may now register it again.
If ever your concern has been resolved, I encourage you to mark the appropriate reply as the “Accepted Solution” so others can be confident in benefiting from the solution. The NETGEAR Community looks forward to hearing from you and being a helpful resource in the future!
Cheers,DaneA
NETGEAR Community Team
4 Replies
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Hi spideryon,
Welcome to the community! :)
Your VPN Client Lite license key needs to be reset, kindly send me the following below via private message:
a. your VPN Client Lite license key
b. e-mail address you used when you registered your VPN Client Lite license key
Regards,
DaneA
NETGEAR Community Team
I just got a feedback from the higher tier of NETGEAR Support that your VPN Client Lite license key has been reset. You may now register it again.
If ever your concern has been resolved, I encourage you to mark the appropriate reply as the “Accepted Solution” so others can be confident in benefiting from the solution. The NETGEAR Community looks forward to hearing from you and being a helpful resource in the future!
Cheers,DaneA
NETGEAR Community Team
Thank you, after reseting i have no problem with instalation.
regards
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