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Forum Discussion
Prosafe FVS114 Dynamic DNS provider page displayed as blank
Before updating the firmware from v1.1_11 I thought that I had the DDNS page available. After updating the firmware to v1.1_15 the page does not show up. It comes up blank. Is this a problem wit...
Hi CloudLostItAll,
A few questions below:
a. After updating the firmware to v1.1_15, did you perform a factory reset? If not, it is recommended to perform a factory reset after updating the firmware then reconfigure it from scratch.
b. Have at least tried using other browsers to access the web-GUI of the FVS114 and check if the Dynamic DNS page is still blank?
I look forward to your response. Welcome to the community! :smileyhappy:
Regards,
DaneA
Netgear Community Team
Ditto on these suggestions. Very curious what you come up with.
1. After updating the firmware to v1.1_15, did you perform a factory reset?
I did not, but will.
2. If not, it is recommended to perform a factory reset after updating the firmware then reconfigure it from scratch.
I will & return to write what happens.
P.S. I am going to hate to do this. Is there a way to copy the current configuration to a file?
3. Have at least tried using other browsers to access the web-GUI of the FVS114 and check if the Dynamic DNS page is still blank?
I have tried both FF & Chrome with no results (blank page)
Cloud Lostitall
Hi CloudLostItAll,
CloudLostItAll wrote:
2. If not, it is recommended to perform a factory reset after updating the firmware then reconfigure it from scratch.
I will & return to write what happens.
P.S. I am going to hate to do this. Is there a way to copy the current configuration to a file?
Performing a factory reset right after updating the device to its latest firmware version gives you a clean setup using the latest firmware version. Furthermore, some enhancements as well as bug fixes of the latest firmware version cannot be obtained without a factory reset.
Kindly observe if same problem occurs after doing a factory reset.
Regards,
DaneA
Netgear Community Team
Hello All,
Well this W/E I reset the router back to factory settings, and reconfigured FVS114 & the Dynamic DNS page does not show up.
The page is displayed as a solid light gray in color with nothing else displayed.
FYI ==> I tried this twice, with the same results.
Now my next question is: If I go back to the previous version will I get the page back?
Many thank for the help so far, but we are stricking out on this one.
Has this equipment seen a better day & be put to rest as Netgear is probably not supporting this equipment in any real way?
Cloud LostItAll
P.S. Is there a way to copy the current configuration to a file?
yes, there is a heading "Maintenance" & under that there is "Settings Backup"
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