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Forum Discussion

juerg's avatar
juerg
Aspirant
Aug 15, 2015
Solved

SRX 5308 Firmware upgrade gone bad

After rebboot, the system doesn't work anymore. The test light is on an the console prompts: srx5308 bootloader: 

Does anyone knows the commands for the bootloader?

How can I switch to the secondary firmware.

Regards,

Juerg

Firmware
  • juerg's avatar
    juerg
    Aug 23, 2015

    Hi

     

    Yes the problem was solved by a new system. I got a replacement for free by Netgear. They told me it is the only way to solve this problem. 

     

    Regards,

    Juerg

3 Replies

  • JohnRo's avatar
    JohnRo
    NETGEAR Employee Retired
    Aug 18, 2015

    Hi juerg, 

     

     

    Welcome to the community! 

     

    Upon checking your case on our system, it shows that the Next Business day replacement is on its way. 

     

    Have a great day! 

     

     

    Thanks, 

    • juerg's avatar
      juerg
      Aspirant
      Aug 23, 2015

      Hi

       

      Yes the problem was solved by a new system. I got a replacement for free by Netgear. They told me it is the only way to solve this problem. 

       

      Regards,

      Juerg

      • JohnRo's avatar
        JohnRo
        NETGEAR Employee Retired
        Aug 25, 2015

        Hi juerg, 

         

        It shows that the router got bricked, an RMA is neccessary since it requires enginerring to issue the bootload command. I hope the replacement router will serve you for a long time. 

         

        Thanks, 

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