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Forum Discussion
VPN Lite Client License not available after uninstall
Hello, Just uninstalled the VPN Client lite on a Windows 8.1 Pro laptop so we could move it to another system. The uninstall ran to completion with no error messages. Tried installing the VP...
Hi Seco7,
Welcome to our community!
You could try installing the VPN client to the previous computer to have it repair, then uninstall the software. If it still not gonna work then we could have it reset for you and in order for us to have your license key to reset. I suggest you to open a chat / case online on NETGEAR support and please let them know that you only wanted to have your licenses to be reset.
Regards,
Hi John,
I did try reinstalling on the Windows 8.1Pro laptop. It says that it detects and existing installation and to "click ok" to replace the existing installation. At that point, all windows simply close with no indication of any further activity. Waited about 20 minutes and still no pop-ups. Task Manager did not show any a process in a wait state for installation.
Regards
David
Thank you for that information. I suggest you to open a chat / case online on NETGEAR support and please let them know that you cannot install your old license key to your new PC.
Regards,
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