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Forum Discussion
Access Point WAX204 - can't access it on network
Hi
I have a new WAX204 and I am trying to install. Plug it into Billion router via yellow LAN port - all LEDS Ok. I then do a 'arp -a' on a networked PC - looks fine , gives an IP address, in this case 192.168.1.8. I then try and http to it - no success. Try a ping - no success. Tried another cable - various resets. Still the same - shows in arp but can't connect. Advice please
2 Replies
hillbear wrote:
Hi
I have a new WAX204 and I am trying to install.
While many questions about routers are generic and could be answered anywhere, some things need specialist knowledge.
You might get more help, and find earlier questions and answers specific to your device, in the appropriate section for your hardware. That's probably here:
Business Wireless - NETGEAR Communities
You might like to search there for messages related to your problem.
I will ask the Netgear moderator to move your message.
In the meantime you could visit the support pages:
Support | NETGEAR
Feed in your model number and check the documentation for your hardware. Look at the label on the device for the model number.
Check for various troubleshooting tips.
You may have done this already. I can't tell from your message.
I mention it because Netgear stopped supplying printed manuals and CD versions some years ago and people sometimes miss the downloads.The formal installation process depends on the initial firmware version in place. Consult https://www.netgear.com/support/product/wax204.aspx#docs FMI.
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