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Forum Discussion
vpoppy
Mar 18, 2021Aspirant
amber light blinking on power
Hi,
I'm trying to configure and reset a few APs that used to be part of another network that was controlled by NetGear Wireless Management switch. However the APs continue to flash amber light, regardless of how i press the reset button. I've tried hard reset and the 30/30/30 reset method.
I've read a post in the community that mentioned the firmware needs to be downgraded before it can be used as a standalone AP? Can someone shed some light on this or if there's another way to be able to use/configure the APs?
Thanks
5 Replies
- JohnC_VNETGEAR Employee Retired
Welcome to our community! :)
It seems that the AP is connected before to a wireless controller. May I know the specific model of the controller? You may need to access the secret IP in order for you to upload the standalone firmware of the AP. Please try to go to this IP: 192.168.0.160 and please let me know if you can access it.
Regards,
John
NETGEAR Community Team
- vpoppyAspirant
Hi John,
Thanks for the suggestion, I have tried your suggestion, but i couldn't ping or access via browser the 192.168.0.160 address.
The model of the controller that it had been connected to would be the Pro Safe WC7500 controller.
Thank you :)
- JohnC_VNETGEAR Employee Retired
Please try to do a factory reset by pressing the reset button for 30 seconds, then turn it off. Continue to hold the reset button for another 30 seconds and turn it on while still holding the reset button for another 30 seconds then release.
Please let me know if that would work.
Regards,
John
NETGEAR Community Team
- JohnC_VNETGEAR Employee Retired
My apologies for that. It would be best you will open a ticket on NETGEAR support and please let them know the status of your Access point so that we can identify if this is already a hardware fault. If the device is still under warranty, an online replacement will be provided.
Regards,
John
NETGEAR Community Team
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