NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Eagle04
Jun 19, 2024Aspirant
Bug: Neighbor AP Known List not Populating
I have several WAX620, WAX610, and WAX610Y's across two different sites, all running in local management mode. Since version 10.8.6.3, if I look under Configuration -> Security -> Neighbor AP -> Known AP, all I see is blank rows. This behavior has continued in the current 10.8.7.1. Below is an example image. The screen looks the same across all devices
If I instead go to Monitoring -> Neighbor APs -> Known APs I can see the associated MAC Address, SSID, Channel, and RSSI (as expected) to confirm that the networks are being recognized. In addition, as far as I can tell the functionality of Neighbor AP still appears to works. It just seems to be an issue displaying.
I tried removing the Known APs and re-adding them after upgrading firmware, but they behavior persists.
I rolled back two of the APs to 10.7.5.3 and confirmed that the values I'd expect to see under Configuration -> Security -> Neighbor AP -> Known AP are there. So something in the 10.8.6.3 release is preventing the values from displaying.
10 Replies
- Eagle04Aspirant
Thank you for the quick response. Again, outside of the display issue, it appears that the Neighbor AP functionality is still functioning and assisting with roaming between APs when on WPA2. However, I assume your team will be able to confirm that in the code. Thanks again.
- schumakuGuru - Experienced User
Yes it does. Roaming WP2-PSK is comparably simple, it does not even require any cloud controller support like WPA3-SAE for example.
Related Content
NETGEAR Academy

Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!