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Forum Discussion
Solved
Can't reach web portal
I just took a new WAC720 out of the box, plugged it in, and tried to access the management interface. Chrome says: "This site can’t be reached. The webpage at https://192.168.7.30/ might be temporari...
I finally got into it. I got a laptop and connected it directly to the AP with cat5 & set the laptop's IP to be on 192.168.0.x. Then the web portal loaded without problems. The AP had the 3.1.1.0 firmware. I updated the firmware to the newest, configured it with static IPs, and it seems to be working fine now.
Only 2 complaints:
1) You have to be the same subnet to access the management interface. I have it in 192.168.9.x & would like to be able to manage it from 192.168.7.x.
2) The NTP client doesn't like using Windows Servers as time sources; the date changed to something in May & when I use the default netgear NTP it doesn't recognize daylight savings time.
on ssh, you run commands like
get system
get management
get interface
top
ps
We will know what image is running on your AP.
I finally got into it. I got a laptop and connected it directly to the AP with cat5 & set the laptop's IP to be on 192.168.0.x. Then the web portal loaded without problems. The AP had the 3.1.1.0 firmware. I updated the firmware to the newest, configured it with static IPs, and it seems to be working fine now.
Only 2 complaints:
1) You have to be the same subnet to access the management interface. I have it in 192.168.9.x & would like to be able to manage it from 192.168.7.x.
2) The NTP client doesn't like using Windows Servers as time sources; the date changed to something in May & when I use the default netgear NTP it doesn't recognize daylight savings time.
Hi Scirocco16V
Could you please share your network drawing for the complaint 1.
Could you please share details Windows Servers for complaint 2
Please share AP config as well.
Thanks
Both complaints have been resolved.
Kaspersky Endpoint Security was blocking the web interface for some reason. When I added the WAP's IP to KES's trusted list, it loaded fine from different subnets.
The time seems to be updating correctly from the Windows Server also now. Not sure what changed there, but it's working.
Thanks for the responces.
Hi Scirocco16V,
We are glad to know that the issues were resolved. We encourage you to mark the appropriate reply as the “Accepted Solution” so others can be confident in benefiting from the solution. The Netgear community looks forward to hearing from you and being a helpful resource in the future!
Thanks,
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