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RPL86812's avatar
RPL86812
Aspirant
Dec 10, 2018
Solved

Default password does NOT work after firmware upgrade

I'm preparing to deploy (6) WAC510 AP units. I'm testing one unit standalone before deploying the other 5. I upgraded the firmware to 5.x latest and went through the day zero setup. After saving and rebotting, the admin password does not work. I thought the default is "password." I can login as a user successfully and browse the internet, so the AP is functional. Did the upgrade change something? This is a dumb question, but I'm frustrated. Thanks inadvance.

  • Hi RPL86812,

     

    Welcome to our community! :)

     

    I suggest you to reset it to factory default and try to login again using the default password. Is this connected to a wireless controller before?

     

    Regards,

5 Replies

  • As a follow-up, I did change the default password. I'm trying that one too and it's still no joy. What am I missing?

    • JohnC_V's avatar
      JohnC_V
      NETGEAR Employee Retired

      Hi RPL86812,

       

      Welcome to our community! :)

       

      I suggest you to reset it to factory default and try to login again using the default password. Is this connected to a wireless controller before?

       

      Regards,

      • RPL86812's avatar
        RPL86812
        Aspirant

        Thanks for your reply. It was not connected to anything before I updated the firmware and changed the password. I'll do a hard reset and use the default password. When I do the day zero setup, am I changing the admin password?

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