Forum Discussion

Aspirant

Sep 08, 2022

Solved

Email Settings for syslog not saving - WC7500

Email Settings for syslog not saving - WC7500 - tried different browsers - cleared cache - entered details - hit apply - looks ok - navigate away - come back - it has reverted to asterisks. Any ideas?

DaneA
Sep 11, 2022
DeNeil,

Thank you for your response. 🙂

I suggest you to update the firmware from v6.5.3.9 to v6.5.5.24 then check if the same problem will occur. You can download WC7500 firmware v6.5.5.24 here.

Regards,

DaneA

NETGEAR Community Team

5 Replies

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DaneA
NETGEAR Employee Retired
Sep 08, 2022
DeNeil,

Kindly post a screenshot of the settings you have configured.

Kindly try to reboot the WC7500.

What is the current firmware version of the WC7500?

Regards,

DaneA
NETGEAR Community Team
- DeNeil
  Aspirant
  Sep 09, 2022
  - DeNeil
    Aspirant
    Sep 09, 2022
    Hi
    
    The Model is WC7500
    The firmware is: Firmware version: 6.5.3.9
    
    I have blanked out the email address for security.
    After hitting apply, everything looks ok - I then navigate away from the page and come back to it and it has lost my entries.
    
    The menu is under Configuration, System, Alerts/Logs, Email Setup
    
    I have enabled syslog under Configuration, System, Alerts/Logs, Logs/Syslog
    
    I have set parameters for severity and to send E-mail to my email address under Configuration, System, Alerts/Logs, Alarms.
    
    Thanks