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Solved
Firmware update failed!
I have two units. One upgraded to 2.1.12 and then 3.5.5.0 with no problems.
the other, after the 2.1.12 upgrade would not accept my username and password, I tried the default too, nothing worked. it was still coming up on the static IP assigned to it, but I could NOT log in.
so I tried factory reset, hold in the reset, power on, hold for 5 seconds, etc.
on my main router, I can see 192.168.0.100 is connected to the router. but I can not get it to load on any browser, on any computer. I even tried connecting it directly to an isolated PC, doing the reset, and nothing. PINGing the IP returns unvavailable.
Any ideas?
Support was very helpful actually, went through what I had already done to troubleshoot and determined the unit was defective. Have lifetime replacement, so they are sending out a new one.
Thank you for the help!
3 Replies
Hi,
In the case of connecting to a PC isolated from the network, can you ping the AP? Try the default IP address of 192.168.0.100, after you hit the reset button for 8 to 10 seconds.
Thomas
I tried that too.
it says it unreachable.
it is sending out the default Wifi signal too. but connecting to that does the same thing.
Support was very helpful actually, went through what I had already done to troubleshoot and determined the unit was defective. Have lifetime replacement, so they are sending out a new one.
Thank you for the help!
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