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FVS318N router keeps dropping network connectivity
I have had consistent problems where my router drops all connectivity. This is both for wired and wireless connections. When this happens, I am able to ping the routers IP address but am unable to log...
Hello mmassee,
I have looked up your ticket on our system and added it on this thread. As of the moment, one of our experts have responded to your ticket and gave suggestions and a link to one of our firmwares. Please follow the suggestions given by the expert, we are trying to isolate your issue so that it can be escalated if needed.
We'll be looking forward to your response. Have a great day!
Thanks,
Hi Dane, thanks for the reply.I have tried downgrading the firmware and have still seen the same problem. I am not sure what level my ticket is at. That is a great point on their level 3. I will find out if my problem can be put in their queue. As a side note, I have had this problem with 4 of this model router whch were running on previous versions of their firmware. This is very strange to me as I know this has to be an isolated problem, but I am not seeing this with my Verizon or Linksys routers.
Hello mmassee,
I have looked up your ticket on our system and added it on this thread. As of the moment, one of our experts have responded to your ticket and gave suggestions and a link to one of our firmwares. Please follow the suggestions given by the expert, we are trying to isolate your issue so that it can be escalated if needed.
We'll be looking forward to your response. Have a great day!
Thanks,
So what exactly was the solution here? Can we see the details?
Unfortuantely not solution. The problem just went away so support wanted to close the case and have me reopen if it happens again. Seeing that the problem "just cleared up" I suspect it will return in about 6 weeks. That has been the trend.
No solution - the problem went away which has happened in the past. Support wanted to close the ticket and have me reopen another one if the problem returns. I suspect it will as this has been an intermittent issue since I havce had this router. I will update this thread if the problems returns, and certianly update the thread if support ever finds anything. Thanks
- The wireless part of the router has been dropping our Windows 8 machines, Vizio television and HP printer quite regularly. My wife's kindle tablet and the Windows 7 machine do not seem to be affected. The only solution to the dropped wireless is to reboot the router. I have not been monitoring the wired connections for these dropouts.
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