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Forum Discussion
mmassee
Jul 27, 2015Aspirant
FVS318N router keeps dropping network connectivity
I have had consistent problems where my router drops all connectivity. This is both for wired and wireless connections. When this happens, I am able to ping the routers IP address but am unable to log...
- Aug 03, 2015
Hello mmassee,
I have looked up your ticket on our system and added it on this thread. As of the moment, one of our experts have responded to your ticket and gave suggestions and a link to one of our firmwares. Please follow the suggestions given by the expert, we are trying to isolate your issue so that it can be escalated if needed.
We'll be looking forward to your response. Have a great day!
Thanks,
otschnbrotschn
Aug 24, 2015Aspirant
We recently installed a FVS318N router behind a Pirelli DSL modem from A1. The Router is dropping its network services ( \LAN and WLAN) continuously and we need to unplug and plug the cables and only after that we access the FVS configuration. We need to reconfirm the configuaration and after that the network services comes back. But after some time the network disappears again. We updated to the latest firmware – but no success.
- JohnRoAug 25, 2015NETGEAR Employee Retired
Hello otschnbrotschn,
Welcome to the community!
Are you losing access to the router's interface once the internet goes down? It appears that your router is locking up, how often does the issue happen? Have you managed to perform a factory reset after the firmware upgrade?
I'll look forward to your response.
Thanks,
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