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Forum Discussion

matt7277's avatar
matt7277
Aspirant
Jan 09, 2026

FW page shows 'Updates Available'

Experiencing the same thing with WBE750 APs. Notification that FW updates are available went out and the FW page shows 'Updates Available' in some icons, but when you attempt to 'update' it just says you are on the latest version already (it's not). The manual files are not available on the downloads page either, so it's not possible to do it through the local interface. Forcing a factory reset and starting the device up from new also does not appear to make a difference (ask me how I know). 

 

Hoping this gets sorted out within a couple of days 

4 Replies

  • StephenB's avatar
    StephenB
    Guru - Experienced User
    matt7277 wrote:

    The manual files are not available on the downloads page

    I am seeing the current firmware file here (11.8.0.14):

    • https://www.netgear.com/support/product/wbe750
  • I havve the weird situation:

     

    2 days ago version 12.5.0.13 for WAX6xx was offered for three devices. 2 upgarded fine, a third WAX630 kept failing.

     

    Now two devices havve 12.5.0.13, the other on still has 11.8.0.10, no upgrade is offered anymore.

     

    And to make it more special: The target firmware for all is now 11.8.0.10. No downloadable 12.5.0.13 is to be found for manual upgrade.

     

    So what might be up?

    Upgrade 12.5.0.13 retracted? 

  • CrimpOn's avatar
    CrimpOn
    Guru - Experienced User

    This is correct.  On Jan 5, new firmware was announced for WAX610, WAX620, WAX630, WAX608Y.

    Those Knowledgebase articles disappeared from the web site on Jan 7.  GONE.

     

    The obvious conclusion is that Netgear decided to "un" announce those firmware releases.

    This is one of the perils of being an Early Adopter.

    Might be safest to manually reinstall the 11.8.0.10 version on those two that got updated.

  • Yeah the announcement emails went out and the Firmware page for devices show 'Updates Available' but you can't actually update. Maybe there was a bug and they are holding it back? I was looking forward to some of the fixes in the release notes that touted bug fixes for Multi-AP deployments + channel selection optimizations. Maybe one of these days iPhone 17s will actually be able to roam on WiFi 7 as expected.

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