Forum Discussion

Star

Jul 25, 2023

Multiple APs broadcasting the same SSID twice

Hi, Support.

I have a an issue where I have two separate APs (A WAX214 and a WAX214v2) broadcasting the same SSID but my devices are seeing the SSID twice. The channels are different on both APs.

Does anyone have a solution for this please? Under normal circumstances you should only see one SSID and then the devices choose the AP based on distance and signal strength etc, at least this is what happens with other vendors I've used in the past.

As per the image above, the two SSIDs are there.

Is there a setting I've missed when configuring the SSID's? I can provide screenshots of this if required.

Any help is appreciated.

Thank you,

James Stoner.

22 Replies

schumaku
Guru - Experienced User
Jul 25, 2023
Hello James,

Ensure not just the SSID are the same on both APs, and also the security settings and the PSK.

Regards,

-Kurt
- jamesstoner
  Star
  Jul 25, 2023
  Hi, Kurt.
  
  I can confirm all security settings are the same on both APs.
  
  Please see images below:
  
  AP 214
  
  AP214v2
  
  The passphrase's are identical but not shown due to obvious reasons.
  
  Is there anything else I have missed?
  
  Thank you,
  James Stoner
  - schumaku
    Guru - Experienced User
    Jul 25, 2023
    Operating two WAX214 (in two variants, WAX214, on v2.1.1.3 and WAX214v2, on v1.0.2.3) with one same SSID and similar mixed WPA2 and WPA3 PSKs for other testing purposes. Have not observed any double AP announcements, neither on various decent Android nor on iOS mobiles, nor on Windows, nor on Mac OS clients.
    
    Curious, what mobile device model and OS version we're facing in your test case.