NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
WAC505 regularly losing connection to Insight cloud
The two WAC505 device(s) I have in my office have been losing communication with Insight between 1-4 times a day for the last 2 months. Example of notifications received below. The following devi...
Hi WebPro Please send your network topology and detailed logs ( you can save it from the management page of WAC505 AP GUI).
Upload all these files into any cloud storage and send me a link to download via PM.
Thanks,
Raghu
Hi RaghuHR ,
Link with the information I think you requested.
Retrieved from Insight & R9000 router.
Hi WebPro
Looks like the link you have shared to download the log is private. I can not access it.
Thanks,
Raghu
Hello RaghuHR
The folder has been shared with community@netgear.com with invitation sent.
Do I need to invite you specifically to get the invitation to access?
Thanks
Phillip
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!
