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Forum Discussion

WebPro's avatar
WebPro
Aspirant
Jun 13, 2022

WAC505 regularly losing connection to Insight cloud

The two WAC505 device(s) I have in my office have been losing communication with Insight between 1-4 times a day for the last 2 months. Example of notifications received below.   The following devi...
Troubleshooting
WebPro's avatar
WebPro
Aspirant
Jun 14, 2022

Hi RaghuHR ,

 

Link with the information I think you requested.

Retrieved from Insight & R9000 router.

 

 

RaghuHR's avatar
RaghuHR
NETGEAR Expert
Jun 14, 2022

Hi WebPro 

Looks like the link you have shared to download the log is private. I can not access it.

 

Thanks,

Raghu

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