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Unable to authenticate after some time on WAC120 (wrong password on WPA2 ) with firmware 2.1.5
I have two WAC120 devices. Since the fix on the security vulnerability with WPA2 (firmware 2.1.5) and the updates on our Android and iOS devices I can only use my access points during a few hours/day...
With the following combination the issue currently does not occur anymore:
- factory reset + installation of the initial firmware followed by the installation of the 2.0.5 one and afterwards of the latest 2.1.5.
- disabled band steering to 5GHz
- disabled the QoS WMM- latest iOS updates on all devices ( was one without a WPA2 fix triggering the issue.. ? )
Please note that I have no real proof that band steering or QoS is the problem. I will do some further tests over time..
Thanks for the great assistance by the Netgear community :smileyvery-happy:
PBrou
PBrou Just wanted to follow-up on this. Are you seeing issue still? Kindly share your feedback on this. If everything is fine I request you to close this thread by clicking "Accept as a solution"button.
Thanks
Raghu
With the following combination the issue currently does not occur anymore:
- factory reset + installation of the initial firmware followed by the installation of the 2.0.5 one and afterwards of the latest 2.1.5.
- disabled band steering to 5GHz
- disabled the QoS WMM
- latest iOS updates on all devices ( was one without a WPA2 fix triggering the issue.. ? )
Please note that I have no real proof that band steering or QoS is the problem. I will do some further tests over time..
Thanks for the great assistance by the Netgear community :smileyvery-happy:
PBrou
The problem is appearing again!
In attach details from my logging.Switching to OPEN instead of WPA2 did not help, only rebooting (from admin UI) helped.
It would be great to have some assistance on the interpretation of the log file.The issue is only appearing on the 5GHZ 11AC, not on the 2.4GHZ.
I suggest you to update the firmware of your WAC120 to v2.1.6. You can download firmware v2.1.6 here. Be reminded to perform a factory reset on the WAC120 after upgrading the firmware then reconfigure the setting from scratch in order to start clean using the latest firmware version. Then, observe if the same problem occurs.
Regards,
DaneA
NETGEAR Community Team
I have installed firmware 2.1.6 on one of my WAC120 devices with your instructions ( upgrade > factory defaults reset > reconfigure ).
I am running with the 5Ghz steering on and fixed channels on both 2.4Ghz and 5Ghz.
After +/- 1 day the issue is unfortunately reappearing, only on the 5Ghz 11ac.
I will try two things:1) configuring a syslog server so I can keep a much longer & complete log history
2) deactivate the steering to 5Ghz - I have the impression the WAC120 is trying hard to negotiate with the client device(s) to switch to 5Ghz but that my iOS devices only change for example when they wake up from a sleeping mode - maybe normal?Kind regards,
PBrou
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