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Forum Discussion
Solved
Unable to update WNDAP360 firmware to 3.6.9.0 (Security update)
Hi all, I seem to be unable to update my AP's FW level from 3.5.5.0 to 3.6.9.0.I have a total of 5 to update. I first tried updating through our WMS5316 controller. It took about 10 minutes b...
Found the solution. It appears to be the browser used to perform the update. I found IE V11 was able to do the trick, whereas I had tried Firefox & Chrome previously with no success.
Although not technically correct, as I was unable to update the AP's from the controller interface, I was able to update them individually by logging in directly to the AP, disconnecting the controller session, and updating the firmware AP by AP. Disappointing that I had to circumvent the controller's update capabilities, but at least it worked!
Guess I can close this issue, just can't figure out how from the interface.
Hi JohnCarloV,
Thanks for the suggestion, but perhaps you missed my first paragraph, where I had tried to update through the controller. The controller firmware (2.1.5 Build 1243) is different from the AP firmware which is 3.5.5.0, but both should certainly be upgraded through the controller. That's the problem, after the screen returned, the AP's were still at 3.5.5.0 instead of the desired 3.6.9.0.
Buzzhead
Found the solution. It appears to be the browser used to perform the update. I found IE V11 was able to do the trick, whereas I had tried Firefox & Chrome previously with no success.
Although not technically correct, as I was unable to update the AP's from the controller interface, I was able to update them individually by logging in directly to the AP, disconnecting the controller session, and updating the firmware AP by AP. Disappointing that I had to circumvent the controller's update capabilities, but at least it worked!
Guess I can close this issue, just can't figure out how from the interface.
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