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Forum Discussion
AartJansen1973
Sep 01, 2023Aspirant
WAC-505 nearby devices (Notebooks purchased new this year) are losing internet access.
I was checking the connection logs and noticed despite being set to use both 2.4 & 5Ghz all devices connect to this AP only on 2.4 Ghz, two of them are less than 2 metres away from the AP. There are ...
michaelkenward
Sep 01, 2023Guru - Experienced User
The WAC505 isn't one of the standard SMART Wi-Fi, General and Legacy Routers covered in this section.
While many questions about routers are generic and could be answered anywhere, some things need specialist knowledge.
You might get more help, and find earlier questions and answers specific to your device, in the appropriate section for your hardware. That's probably here:
Business Wireless - NETGEAR Communities
You might like to search there for messages related to your problem.
I will ask the Netgear moderator to move your message.
In the meantime you could visit the support pages:
Support | NETGEAR
Feed in your model number and check the documentation for your hardware. Look at the label on the device for the model number.
Check for various troubleshooting tips.
You may have done this already. I can't tell from your message.
I mention it because Netgear stopped supplying printed manuals and CD versions some years ago and people sometimes miss the downloads.
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