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Forum Discussion
WAC-505 nearby devices (Notebooks purchased new this year) are losing internet access.
I was checking the connection logs and noticed despite being set to use both 2.4 & 5Ghz all devices connect to this AP only on 2.4 Ghz, two of them are less than 2 metres away from the AP. There are ...
Loosing over time, or never establishing the connection?
There is nothing critical on a WAC505 installation. Tell us more about the location (regulatory location) the WAC505 is configured to, which SSID settings, which channel, which security settings and the wireless client in question (adapter, driver and operating system).
The site is in NZ, the location is set accordingly. There are 4 other AP's on a single SSID.
It's an established connection, that simply loses internet access, wifi remains actively connected. rebooting the notebook solves the problem. The other devices are used less frequently. Logs show there is often a problem obtaining an IP via DHCP.
The notebook is an HP Probook 450 G10, running win 11.
Intel AX211 Wi-Fi 6E and Bluetooth 5.3 M.2 160 MHz CNVi worldwide WLAN non-vPro wireless card
Realtek RTL8852CE 802.11ax (2x2) Wi-Fi 6E and Buetooth 5.3 Wireless Card
There are several devices nearby, that do connect to the AP in question. All are capable of utilizing 5Ghz. All other AP's use 5GHz with client devices. Just this one does not.
I do have another question... the insight app tells me theres both firmware updates available, and that I cannot manually install them because they are automatically scheduled. However I cannot find the automatic schedule, and wonder what it is , that the updates are not applied yet ?
Nearby APs in similar channels in the 80 MHz bandwidth (or the 160 MHz on the faster 802.11ax)?
Firmware updates are made available on Insight once released/ready on a best effort scheme. Update Schedule is set with automatic updates enabled.
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