NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

Retired_Member's avatar
Retired_Member
Nov 18, 2017
Solved

WAC104 GUI text file Update Fails

Hello,

I have the WAC104 – Dual Band 802.11ac Wireless Access Point, I have the latest firmware.

However, everytime I check for an update it gives the following.

 

There is a new GUI text file available:
Current GUI Language VersionV1.0.4.3
New GUI Language VersionV1.0.4.9
Do you want to download and use this new GUI text file?

 

I click yes, and its says its updated, but then when I check for an update again, the same update is still available.

I have tried a factory reset, and installed the update manually, but it still says a GUI text file update is available.

Any help would be much appriecated.

Firmware
  • RaghuHR's avatar
    RaghuHR
    Nov 20, 2017

    Hi Liam Scorziello,

     

    Could you please check now and see if you are seeing the same repetative message?

     

    Thanks

    Raghu

3 Replies

  • RaghuHR's avatar
    RaghuHR
    NETGEAR Expert
    Nov 19, 2017

    Hi Liam Scorziello

     

    We are checking this. We will update you  here soon.

     

    Thanks

    Raghu

    • RaghuHR's avatar
      RaghuHR
      NETGEAR Expert
      Nov 20, 2017

      Hi Liam Scorziello,

       

      Could you please check now and see if you are seeing the same repetative message?

       

      Thanks

      Raghu

      • Retired_Member's avatar
        Retired_Member
        Nov 20, 2017

        Hi Raghu,

         

        I have checked, and its no longer saying the GUI Update is available, thanks for your help, much appreciated.

         

        Regards,

         

        Liam Scorziello

NETGEAR Academy

Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology! 

Join Us!

ProSupport for Business

Comprehensive support plans for maximum network uptime and business peace of mind.

 

Learn More