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Forum Discussion

Steeroth's avatar
Steeroth
Aspirant
Sep 17, 2021

WAC124 linked account reset

Hi, today I've purchased a second-hand WAC124. I've encountered an issue preventing me from logging on to it to change the configuration. It says the device is registered to a different Netgear acco...
Installation
Security
Troubleshooting
Steeroth's avatar
Steeroth
Aspirant
Sep 17, 2021

I just opened a case with customer support, currently awaiting their response.

DaneA's avatar
DaneA
NETGEAR Employee Retired
Sep 19, 2021

Steeroth,

 

Welcome to the community! :) 

 

Found out from the NETGEAR Support Team that your ticket is now handled by the Customer Care Team and a message was sent to you.  Kindly reply to it as soon as possible.  

 

 

Regards,

 

DaneA

NETGEAR Community Team

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