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Forum Discussion

AndyB1974a's avatar
AndyB1974a
Follower
Apr 16, 2022

WAC124 unknown error

Can anyone help. whenever i login to my router i get the following message

 

 

i have tried both wireless and wired and on different browsers

 

6 Replies

  • DaneA's avatar
    DaneA
    NETGEAR Employee Retired

    AndyB1974a,

     

    Welcome to the community! 🙂

     

    Are you able to access the web-GUI of your WAC124 before just fine?

     

    Have you tried using other browsers or use Incognito mode in Chrome (or In-Private browsing on other browsers)?  

     

    Is your WAC124 set to router mode or access point mode?  

     

    Are you able to get replies when you ping 192.168.1.100 either wired or wireless connection?  

     

     

    Regards,

     

    DaneA

    NETGEAR Community Team

    • wac124Problem's avatar
      wac124Problem
      Aspirant

      Hello! DaneA AndyB1974a 

       

      I have the same issue:

      • I reset my router with the pin hole button in the back.
      • did default setup (no advanced)
      • When i go to 192.169.0.100 I am unable to login into my existing netgear account.
      • It looks like the login takes. I do a double verification with text codes
      • Then it circles and drops me back to the main page with the same error as above.

       

      Currently my router is in default with a SSID of Netgear-1 

      • wac124Problem's avatar
        wac124Problem
        Aspirant
        • I have tried in incognito, in chrome + full clear of chache and cookies
        • Firefox as well
        • Mobile as well

         

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