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ricey1986's avatar
ricey1986
Aspirant
Mar 26, 2019
Solved

WAC720 - not handing over

I have 5 AP's setup in Ensemble mode, all 5 are using external Antennae. I have an issue where the maser AP (AP1) will not handle any WiFi clients. If a device is connected to AP2 and the user move...
  • RaghuHR's avatar
    RaghuHR
    Apr 01, 2019

    Hi ricey1986 

     

    Can you assign any static channel to your AP1 to see issue will be resolve or not (other than 36) ? We found something wrong in config migratated from previous version.  Please confirm if the issue is persistence even after changing the channel.

     

    Thanks,

    Raghu

RaghuHR's avatar
RaghuHR
NETGEAR Expert
Mar 26, 2019

Hi Lee Rice ,

 

Welcome to the Netgear Community. Could you please save the detailed logs of the affected APs and send it for us? We will take a look.

Btw are you seeing this issue with some wireless clients such as iPhones or Android phones and Windows? Please share detatails.

I have attached screen shot on how to download the detailed logs. You can upload into google drive and share me link via PM.

 

Thanks,

Raghu

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