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Forum Discussion
brianford
May 08, 2019Tutor
WAC720 Factory reset doesn't work
Help,
I connected one of my WAC720 to a Netgear WC7600, i scanned for new devices and found the AP, when i added it, the AP rebooted and that is it, now i have the power / test light flashing ...
- Retired_MemberMay 08, 2019
Hi brianford ,
Do you have a DHCP server these AP's can get an IP address from?
If not, that will cause the AP's to go into a reboot loop. When they run the lite firmware they run in DHCP client mode and will not stay UP unless there is a DHCP server. If you don't have DHCP server setup right now you can use the inbuilt one on the WC7600 - see page 107 of the user manual
Thanks
DavidGo
schumaku
May 08, 2019Guru - Experienced User
Not really a WAC720 issue - the controller (WC7600 here) does push a "light" firmware when taking over control of a WAC, and that seems to have gone wrong why ever. RaghuHR please
- brianfordMay 08, 2019Tutor
Does this mean that the APs are now "Bricked"
- schumakuMay 08, 2019Guru - Experienced User
brianford wrote:
Does this mean that the APs are now "Bricked"
At least some recovery might be required at this point. It's a smart decision not to bring more of the WAC720 into risk. If this is a new installation, get in touch with the Netgear customer service via https://my.netgear.com/ .
- Retired_MemberMay 08, 2019
Hi brianford ,
Do you have a DHCP server these AP's can get an IP address from?
If not, that will cause the AP's to go into a reboot loop. When they run the lite firmware they run in DHCP client mode and will not stay UP unless there is a DHCP server. If you don't have DHCP server setup right now you can use the inbuilt one on the WC7600 - see page 107 of the user manual
Thanks
DavidGo
- brianfordMay 09, 2019Tutor
Many thanks to DavidGo, it was the lack of DHCP Server, set this up any all sorted, now looking for my next hurdle 8-)
Thanks to all for suggestions
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