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Forum Discussion

p-we's avatar
p-we
Aspirant
Nov 16, 2022

WAX-620 and Cudy POE500 POE+ not compatible due to not detecting AT power source mode

I just ordered 2x Cudy POE500's which are 2.5Gbps POE+ 30W plug and play AF/AT via auto sensing. Through the Insight app the WAX-620 states:

 

"Radios are turned off as you are using AF power source mode. Please change the power source to AT"

 

A TP-Link gigabit POE+ injector I have does work but is AT mode only

 

I have 2x Netgear WAX-620's and both have this error with both Cudy POE500's.

Are the WAX-620's not autosensing and therefore require AT only POE injectors?

1 Reply

  • DaneA's avatar
    DaneA
    NETGEAR Employee Retired

    p-we,

     

    Welcome to the community! 🙂

     

    I just ordered 2x Cudy POE500's which are 2.5Gbps POE+ 30W plug and play AF/AT via auto sensing. Through the Insight app the WAX-620 states:

     

    "Radios are turned off as you are using AF power source mode. Please change the power source to AT"

     

    A TP-Link gigabit POE+ injector I have does work but is AT mode only

    It is indicated on page 6 of the WAX620 data sheet here that IEEE802.3af is supported, however, approximately 60% of full throughput performance.  I suggest that the 2x Cudy POE500 should be set to provide IEEE 802.3at only in order to get 100% full throughput performance of the WAX620.  

     

     

    Regards,

     

    DaneA

    NETGEAR Community Team

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