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Forum Discussion
menkelis
Mar 15, 2021Tutor
WAX218 - AX3600 WiFi 6 Dual Band PoE+ Wireless Access Point going missing randomly.
Just received last Friday my WAX218 - AX3600 WiFi 6 Dual Band PoE+ Wireless Access Point, and updated firmware to 1.0.2.3.
On Sunday, I noticed that I was loosing WiFi on my Ipad and Iphone randomly
and I would have to re-connect to WiFi in the settings pannel.
Checking status LED's, all looked normal. I changed from 'WPA2-Personal'
to 'Mixed-Personal' (WPA2+WPA3) and after the save/restart have not seen the WiFi
droup.
Log show repeating error message:
WAX218 kern.err kernel: [250315.768167] wlan: [18139:I:ANY] wlan_cfg80211_get_wificonfiguration: 7927: wlan_cfg80211_get_wificonfiguration: Unsuported Genric command: 301
23 Replies
- menkelisTutor
What is the iOS version on your devices? 14.5? latest as of yesterday: 14.4.1
Are you able to hit this issue consistently with 'WPA2-Personal' or it is random? Both WPA2-Personal and WPA3-Personal, at random. It happened again yesterday afternoon with YouTube reporting no connection and then a few minutes restored.
The WiFi state icon on screen also reflects that no WIFi in sync with the messages from YouTube App.
Do you have the complete syslogs for us?
I do, not able to attach to these messages.
- RaghuHRNETGEAR Expert
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