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Solved
WAX610 admin login page is blank
I have two Netgear WAX610 accesspoints connected to a (non-netgear) managed switch. My modem is connected to the same switch. I configured the access points by hand. I didn't use Netgear Insight for the configuration. The setup works fine. Fast wireless internet everywhere in the house.
Since a couple of weeks, I cannot access the admin pages (aka web interface) of my access points. When I open the page in my browser ( <https://192.168.178.11> ), I get a security warning about unsafe https pages ("This connection is not private. Safari warns you when a website has a certificate that is not valid"). When I click the link "visit website" to ignore this warning, I get a completely blank page. I have this problem with
- Safari 14.0.3 on Mac OS 11.2.3 on a MacBook Air with M1
- Chrome Version 89.0.4389.114 on Mac OS 11.2.3 on a MacBook Air with M1
- Safari on iOS 14.4.2 on an iPhone XR
- Safari on iPadOS 14.4.2 on an iPad Air
Is there a way to fix this and/or install a new firmware update?
Thanks,
Jasper
I had a zoom call with RaghuHR . After a reboot of the AP, it worked. I then upgraded from v9.2.0.7 to v9.3.0.6 . Strange because I tried rebooting before and then it didn't help.
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For the record: If I look at the source of the page, there is a full HTML document but it seems all of it is hidden. I noted from the title that the page came from the Netgear WAX610 access point, but for some reason the title was commented out....
<head> <meta charset="UTF-8"> <meta name="viewport" content="width=device-width, initial-scale=1, maximum-scale=1"> <meta name="description" content=""> <meta name="keywords" content=""> <meta http-equiv='cache-control' content='no-cache'> <meta http-equiv='expires' content='0'> <meta http-equiv='pragma' content='no-cache'> <link rel="shortcut icon" type="image/png" href=""/> <!--<title>NETGEAR WAX610</title>--> <link rel="stylesheet" href="css/vendor.bundle.css"> <link rel="stylesheet" href="css/bootstrap.css"> <link rel="stylesheet" href="css/app.css"> <link rel="stylesheet" href="css/fullcalendar.min.css"></link> <link rel="stylesheet" href="css/fullcalendar.print.min.css" media='print'></link>YeZ DaneA please (ref. the non-rendering Web UI on current MacOS Safari and Chrome)
jaspercram nothing wrong with the commented title statement.
I have the same problem with Firefox 87.0 on Mac OS 11.2.3 on a MacBook Air with M1.
Would it be useful for me to check with different browsers and/or hardware? Could this be a browser compatibility problem. It seems unlikely to me.....
Have heard similar oddities from friends having migrated to M1 MacOS systems, all over the three common browsers, completely inedendant of the WAX UI. Things sometimes helping as workarounds is a forced reload or a private mode session.
Thanks for the suggestions. I now tried private windows, older hardware and hard reloads:
- Firefox 87.0 (private window) on Mac OS 11.2.3 on a MacBook Air with M1
- Safari 14.0.3 (private window) on Mac OS 11.2.3 on a MacBook Air with M1
- Chrome 89.0.4389.128 (incognito window) on Mac OS 11.2.3 on a MacBook Air with M1
- Safari 14.0.2 on Mac OS 11.1 on a MacBook 12" early 2015
- Firefox 87.0 (cmd-shift-R) on Mac OS 11.2.3 on a MacBook Air with M1
- Safari 14.0.3 (reload page from origin) on Mac OS 11.2.3 on a MacBook Air with M1
- Chrome 89.0.4389.128 (forced reload) on Mac OS 11.2.3 on a MacBook Air with M1
All of them showed a blank page.
I had a zoom call with RaghuHR . After a reboot of the AP, it worked. I then upgraded from v9.2.0.7 to v9.3.0.6 . Strange because I tried rebooting before and then it didn't help.
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