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Forum Discussion
jukste
Aug 06, 2024Aspirant
WAX610 upgrade to 10.8.6.6 firmware version issues
Hi all, I upgraded two WAX610 to the latest version at the same time (bad yes). Instantly I noticed different issues : some SSID were not broadcasted anymore radio signal was weaker in some areas ...
Pramendra
Aug 06, 2024NETGEAR Expert
Hi jukste
What was the previous firmware version running? Any error thrown during upgrade? Can you please send the AP logs to my business email (pramendra.singh@netgear.com)?
Warm Regards,
Pramendra
- juksteAug 18, 2024Aspirant
Hi Pramendra, sorry for my late reply. I will send you logs asap. I did the upgrade again of only one access point.
Kr
- ErwinLSep 06, 2024NETGEAR Moderator
Hi jukste
And welcome to the NETGEAR Community! 🙂
These two WAX610 are not on Insight correct? Also if you are telling us that you only have experience the issue after upgrading to the latest firmware, I assume that the previous firmware was stable for you is this correct? How many SSID do you have for each AP if they are not joined to Insight? Were you able to submit the logs to Pramendra so he can provide feedback?
Have a lovely day,
Erwin
Netgear Team - ErwinLJan 08, 2025NETGEAR Moderator
Hello jukste
And welcome to the NETGEAR Community! 🙂
If you are certain that you have a stable network with the prvious firmware I suggest you really have to roll back it to previous firmware. It may prolong your dilema if you are sure that the latest firmware really has issues. But if this is not the case you could also try checking your switch where your APs are connected. What brand of switch are your access points connected?
Have a lovely day,
Erwin
Netgear Team
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