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Forum Discussion
jukste
Aug 06, 2024Aspirant
WAX610 upgrade to 10.8.6.6 firmware version issues
Hi all, I upgraded two WAX610 to the latest version at the same time (bad yes). Instantly I noticed different issues : some SSID were not broadcasted anymore radio signal was weaker in some areas ...
xMaeda
Sep 12, 2024Tutor
Hi,
Same here with 2 WAX620
Rollback to 10.8.7.1.
symptoms: most equipment ends up connected and stuck in 2.4Ghz 11b mode.
This applies to 2.4Ghz-only IOT equipment , and Wifi6-compatible phones.
Before (with 10.8.7.1), they appeared connected in 11ng (for IOT equipment)
and in 11ng/11ac/11ax mode for others.
So, the equipment is well connected and Internet access is working, but with a maximum link speed of 11Mbps.
On the first connection it seems fine and we get a link speed consistent with the environment and distance, but after a while there's a downgrade to 11b for no good reason.
Pramendra
Sep 16, 2024NETGEAR Expert
Hi xMaeda
Just for clarification, issue was observed with V10.8.8.6 and not actually with V10.8.6.6?
Please confirm is the issue is resolved after downgrading to V10.8.7.1 firmware.
I would request you to please upgrade one AP to the latest firmware and let us know if you still see the issue. If you still observe the issue, I would request you to share the device logs and client MAC to my NETGEAR business email. I will share my email as a DM to you.
Thanks!
Pramendra
NETGEAR NFB Wireless
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