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Forum Discussion
Geoff-NZ
Apr 29, 2022Apprentice
WAX610
I've got a WAX610 with firmware version 9.6.2.6. I have multiple SSID's configured and with one of these SSID's I have enabled a WiFi activity schedule. When the WiFi activity schedule triggers on or...
- Aug 23, 2022
I am adding this information in case anyone else experiences this issue and wants a possible solution.
The root cause of my issue was that the beacon frequency changes when transitioning to more than 4 active SSIDs or transitioning to less than 5 active SSIDs as this causes all SSIDs to restart, hence the disconnection I was experiencing. As I had one of 5 SSIDs on a schedule, I was getting a disconnection whenever the scheduled time to activate the 5th SSID was enabled or disabled for this reason.
My solution was to add a 6th SSID (have left it hidden at the moment) so that when my SSID on a schedule is enabled or disabled, the total number of active SSIDs never goes below 4, which seems to have resolved my issue.
Thank you DaneA for following up on this issue with Netgear support.
DaneA
May 05, 2022NETGEAR Employee Retired
Was the WiFi activity schedule working before on your WAX610?
When the wireless clients gets disconnected from other SSIDs when the WiFi activity schedule on a certain SSID triggers on/off, does the wireless clients remains disconnected or reconnects to their respective SSIDs?
Does same issue occur if you set a WiFi activity schedule on other SSIDs?
Regards,
DaneA
NETGEAR Community Team
Geoff-NZ
May 06, 2022Apprentice
DaneA thank you for your reply.
1. The WiFi On/Off Schedule has always worked on each WAX610 for the relevant SSID. The issue is clients that are connected to other SSIDs are disconnected when the schedule activates On or Off.
2. After each client has been disconnected, they do automatically reconnect when they have the credentials (passphrase) stored.
3. Same behavior seems to occur no matter which SSID I enable a schedule on. I isolated the connection to a single AP to verify.
I currently have five SSIDs defined and I have confirmed the issue occurs on SSID 3 or 4. The disconnection is very noticeable on my Android phone and my SmartTV.
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