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Geoff-NZ's avatar
Geoff-NZ
Apprentice
Apr 29, 2022
Solved

WAX610

I've got a WAX610 with firmware version 9.6.2.6. I have multiple SSID's configured and with one of these SSID's I have enabled a WiFi activity schedule. When the WiFi activity schedule triggers on or...
  • Geoff-NZ's avatar
    Geoff-NZ
    Aug 23, 2022

    I am adding this information in case anyone else experiences this issue and wants a possible solution.

     

    The root cause of my issue was that the beacon frequency changes when transitioning to more than 4 active SSIDs or transitioning to less than 5 active SSIDs as this causes all SSIDs to restart, hence the disconnection I was experiencing. As I had one of 5 SSIDs on a schedule, I was getting a disconnection whenever the scheduled time to activate the 5th SSID was enabled or disabled for this reason.

     

    My solution was to add a 6th SSID (have left it hidden at the moment) so that when my SSID on a schedule is enabled or disabled, the total number of active SSIDs never goes below 4, which seems to have resolved my issue.

     

    Thank you DaneA for following up on this issue with Netgear support.

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