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Forum Discussion
WAX620 recent firmwares create strong instability with Google Assistant and Arlo Webcam!
I have been using for more than one year a WAX620 Access Point with good results. Recently I had to move to the operator's router (Vodafone Italy) all my Google Home devices as through the WAX620 th...
Hello dengi_it ,
And welcome to the NETGEAR Community! 🙂
Could you please downgrade the firmware and check since the current firmware has some issues, engineering team is working on it.
Have a lovely day,
Nivedita Pa
Netgear Team
Thank you very much for informing me that a new firmware is on its way
I already manually downloaded the 10.5.0.16 version, that did not sort out the problems.
I will wait for a further firmware, as downgrading it causes a reset and after that I need to reconnect a lot of devices! Already done twice and it's a mess....
At the moment I moved my Google Home to the Vodafone router directly, bypassing the Netgear Access Point and I connect my smartphone to the Vodafone WiFi router and this way I can also access the Arlo remote cams
I hate having two WiFi networks ON in my home, but hopefully your new firmware will solve these problems
Thanks again for the information
Kind regards
Gianfranco
- I am disappointed that after 3 months and three firmware releases the problem is still there!
Netgear Wax620 is not able to connect to Netgear webcams
I have to use a Vodafone router to access the recording libraries of the webcam and I cannot use Google Nest Home products: disappointing to avoid other less politically correct expressions!
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