WAX625 frequent freeze

Hi,

I could not find/select WAX625 from the dropdown in the "Associated Products" field, so this is actually a thread for NETGEAR Cloud Managed Wireless Access Point (WAX625) - WiFi 6 Dual-Band AX5400 Speed.

I have been running WAX625 behind main router/firewall operated on OPNSense. This device is replacement I have been issued through RMA process as a replacement for WAX220 which was having connection drop issues (described in this thread), before it was addressed earlier this year.

From time to time (sometimes few times a week, sometimes every two weeks) this device will completely freeze and all my connections will drop. It becomes useless at that point and never self-recovers. When I check the device visually, the most left LED is always turned orange. At the same time (when this failure occurs), I am not experiencing any connectivity issues with my main Mac computer which is connected directly using CAT6a cable to the router (bypassing Netgear WAX625 AP). So I am eliminating possibility that there are router/OPNSense issues here, as I wasn't experiencing this with my other (temp) LinkSys AP with same configuration. 

I am running the latest firmware 10.8.8.7 on this WAX625 AP. By the way the device is connected via PoE+ cable to main router, not using AC adapter. 

Could someone please advise? I am open to share detailed logs from the device in DM if anyone is willing to look into this.

#WAX625 #Freezing