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janngobble's avatar
Oct 15, 2023

WAX630E Port #1 (2.5gbps) won't negotiate 2.5. Defaults to 1gbps on 2 diff switches!

Hi all, I have a WAX630E and am using all CAT6 or CAT7 cabling.

I have a Netgear GS110MX and 3 Asustor 5 port 2.5G ASW205T switches.

The WAX630E is plugged in using the power brick that came with it - and I am NOT using POE of any kind (+ or ++) on my network at all.

 

This post and troubleshooting applies to the WAX630E's connections to ALL of the above switches.

 

I cannot plug port #1 into the switches and get a 2.5gbps link. The Asustors shows orange (<2.5gbps link) and the Netgear shows lighting appropriate to a 1gbps link in the 100mb-10G port(s).

 

I am SURE this linked to both the Netgear's and the Asustor at 2.5gbps when I bought it 2 months ago. I haven't changed any ETH cables EXCEPT for going UP from CAT6 to CAT7 when I noticed this issue...ie: I only changed cabling when I saw a problem.

 

Is this a known issue? I have backed up my current settings from the WAX630E and COULD do a factory reset but am loathe to go through this is it is not the issue. I have a new TP-LINK 2.5gbps switch coming Tuesday to try, but I doubt this is the issue.

 

Ideas? Any way to see how the WAX630E is locking the link? ie: logs that show how it negotiated the link?

 

Thanks!

Jann

3 Replies

  • plemans's avatar
    plemans
    Guru - Experienced User

    I'm not trying to cause issues but you're sure you're connected to the correct ethernet port? 

    1 of them is gigabit and the other 2.5gig. 

    Just don't want you doing a bunch of troubleshooting when its just plugged into the wrong ethernet port on the WAX

    • janngobble's avatar
      janngobble
      Tutor

      Yes. (and no I'm not offended you asked).

      Port labeled 1 with a lightning bolt is the 2.5gbps port that also accepts POE+/++.

      That's the one I tested. For giggles (not really) I have tested the other port #2 as well.

       

      Thanks!

       

      Jann

      • plemans's avatar
        plemans
        Guru - Experienced User

        Just thought I'd ask 🙂
        You'll have to wait for the guys who usually watch the business class stuff to help. I don't have any of the business class equipment to see what settings could be changed. 

        Good luck!

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