Forum Discussion

Aspirant

Jan 12, 2017

Solved

WC7520 Rebooting Itself

Hi Everyone, Beginning this week, I have had an issue where our WC7520 randomly reboots itself (not the APs, the controller). We're on firmware version 2.5.0.42. The controller just reboots itsel...

Hardware

Troubleshooting

las21tech
Jan 12, 2017
So it looks like this is due to an issue with firmware version 2.5.0.42, as it has been pulled and 2.5.0.43 is in its place.

I found a very similar situation on the community after my initial posting > WC7520 reboot Issue after AP's ip change.

las21tech

Aspirant

Jan 12, 2017

So it looks like this is due to an issue with firmware version 2.5.0.42, as it has been pulled and 2.5.0.43 is in its place.

I found a very similar situation on the community after my initial posting > WC7520 reboot Issue after AP's ip change.

Durga

NETGEAR Expert

Jan 13, 2017

Hi,

Please use the latest web release 2.5.0.43, https://www.netgear.com/support/product/WC7520.aspx?cid=wmt_netgear_organic#Firmware Version 2.5.0.43. We fixed the issue in this firmware. Please let us know your feedback after using it.

LaxmankumarG
NETGEAR Expert
Jan 23, 2017
Hi,

Did you get a chance to upgrade WC7520 firmware to the latest 2.5.0.43?.
- las21tech
  Aspirant
  Jan 23, 2017
  Yes, I installed the update.
  
  I noticed that I had an AP unplugged from power one day, plugged it back in and the system did not reboot as it did on the prior firmware version installed. Everything seems to be working as expected.
  - DaneA
    NETGEAR Employee Retired
    Jan 23, 2017
    las21tech,
    
    Thanks for the update! :) We're glad to know that updating to the latest firmware v2.5.0.43 has helped.
    
    Since your concern has been resolved, I encourage you to mark the appropriate reply as the “Accepted Solution” so others can be confident in benefiting from the solution. The NETGEAR Community looks forward to hearing from you and being a helpful resource in the future!
    
    Regards,
    
    DaneA
    
    NETGEAR Community Team