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Forum Discussion

sethbgm's avatar
sethbgm
Aspirant
Apr 15, 2016
Solved

WC7600 cannot upgrade WNDAP660 firmware

Hi!   I have 10 WNDAP660 access points to use with the WC7600 wifi controller. Everything seems to be configured correctly and the 7600 can discover the access points fine, but when it tries to pus...
Firmware
Hardware
  • DaneA's avatar
    DaneA
    Apr 18, 2016

    Hi sethbgm,

     

    Here are my questions:

     

    a. Did you perform a factory reset after you have upgraded the firmware of the WC7600 to v4.1.0.13?  It is recommended to reset the device back to factory default settings after a successful firmware upgrade then reconfigure it from scratch.  

    b.  Were you able to try to run the Discovery Wizard?  

     

    It would be best if you have upgraded the firmware of the WC7600 in a ladderized manner up to the latest version 5.5.1.0.  Be sure to follow the Upgrade Matrix by reading this link.

     

     

    Regards,

     

    DaneA

    NETGEAR Community Team

JohnRo's avatar
JohnRo
NETGEAR Employee Retired
Apr 15, 2016

Hello sethbgm, 

 

Welcome to the community! 

 

What firmware version is it  currently running and what firmware version are you trying to update it to? There are older firmware versions that needs to be updated on a ladderized manners. Please see this release notes for example. 

 

Let us know what happens. 

 

Thanks, 

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