NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
WC9500 not sending info to RADIUS server
I have a WC9500, set up for WPA2 with RADIUS, i have the correct profile and RADIUS sever set up, i can ping the WC from the RADIUS and vis versa. however when i go to auth to the RADIUS server nothing happens, and there is no log incident created on the RADIUS server. I have used a nother program to ping the RADIUS server with bad login information and log incident is created. Any advice or something im missing.
It was a defective WC, a new one needed to be sent out to resolve.
8 Replies
Hi BishopTinsly,
Kindly answer the questions below:
a. Was this working fine before?
b. What is the current firmware version of the WC9500?
Regards,
DaneA
NETGEAR Community Team
It has only been set up in the way that it is now, and the WC is running Firmware version: 5.5.1.0.
I updated the the WC to the latest frimware V5.5.1.4, did not resolve the issue
Hi,
Have you had the chance to reference the user manual for WC9500? The document is retrieavable from the below link:
http://www.downloads.netgear.com/files/GDC/WC9500/WC9500_UM_3Jan2106.pdf?cid=wmt_netgear_organic
the setup for Radius page is reference on page 143.
Select Configuration > Security > Advanced > Authentication Server
Thanks,
Thomas
It was a defective WC, a new one needed to be sent out to resolve.
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!
