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Timmeke's avatar
Timmeke
Aspirant
Jun 22, 2022
Solved

Wd930 issue

I have wd930 issue.

After correct installation I connected my laptop with utp for configuration. After typing the correct IP address for wd930. I get the login screen. After entering admin as username and password as password itself, i get an error that Ip adress is not reacting anymore. After that I can not get into the login screen anymore by refreshing the browser. After resetting the access point, i get login screen again but again same problemmm.

I tried different browser types: explorer and chrome
I tried also other pc

Access point is new from box and the unprotected wifi is working perfectly on the acces point


What can be the issue???

  • Timmeke wrote:

    After correct installation ...

    Possibly.

     



    Access point is new from box and the unprotected wifi is working perfectly on the acces point


    In that case you can open a support case with Netgear. Support is free for the first 90 days after purchase.

     

    Then again, the WN930, which, as FURRYe38 suggests, this may be, dates back five years or more.

7 Replies

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User

    Is this a NG product? That model doesn't ring up...

  • To be complete:
    After the login i also got the screen for changing current password, after clicking on change password the Ip gets lost each time and nothing appears anymore on the screen, only fact that IP address doesnt react anymore.
    • FURRYe38's avatar
      FURRYe38
      Guru - Experienced User

      Is this a NG product? That model doesn't ring up...

  • michaelkenward's avatar
    michaelkenward
    Guru - Experienced User

    Timmeke wrote:

    After correct installation ...

    Possibly.

     



    Access point is new from box and the unprotected wifi is working perfectly on the acces point


    In that case you can open a support case with Netgear. Support is free for the first 90 days after purchase.

     

    Then again, the WN930, which, as FURRYe38 suggests, this may be, dates back five years or more.

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