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WNAP320 Firmware 3.0.0.7Upgrade Failing, can not access WNAP320 via Internet Explorer
Hello.
After upgrad to 3.0.0.7 I can not connect to the AP. I tried both 192.168.0.100 and 192.168.0.236.
Hi Nisse87,
Welcome to the community! :)
1. What is the behavior of the LED lights of your WNAP320?
2. Did you perform the firmware upgrade via a wireless connection or wired connection to the WNAP320?
3. Have you tried to reboot your WNAP320?
4. Have you tried to factory reset your WNAP320?
I look forward to your response.
Regards,
DaneA
NETGEAR Community Team
3 Replies
Hi Nisse87,
Welcome to the community! :)
1. What is the behavior of the LED lights of your WNAP320?
2. Did you perform the firmware upgrade via a wireless connection or wired connection to the WNAP320?
3. Have you tried to reboot your WNAP320?
4. Have you tried to factory reset your WNAP320?
I look forward to your response.
Regards,
DaneA
NETGEAR Community Team
Hello DaneA!
1. What is the behavior of the LED lights of your WNAP320?
All LEDs are green and looks normal to me.
2. Did you perform the firmware upgrade via a wireless connection or wired connection to the WNAP320?
Wired connection.
3. Have you tried to reboot your WNAP320?
Yes, I hav rebooted the device several times
4. Have you tried to factory reset your WNAP320?
Yes, I have factory reset also serveral times
I relay do not know what to do!
Thanks for your qiuck response.
Best Regards
Nisse87
Hi Nisse67,
Based from your answers, I recommend you to open an online case with NETGEAR Support here because there is a recovery procedure for NETGEAR Access Point/s and our NETGEAR Support team will be able to assist you with it. However, if the recovery procedure is not applicable nor helpful, then be ready to submit a soft copy of the Proof of Purchase or Sales Invoice of your WNAP320 for warranty verification. A possible replacement will be processed if your WNAP320 is still within the hardware warranty.
Regards,
DaneA
NETGEAR Community Team
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