Gc510pp not connecting in insight

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jddaniels wrote:
I just recently purchased a gc510pp and when setting it up it is not pulling any IP address. If I plug it into my xr500 and then plug my computer into the switch I can connect to internet but when I go to insight it is still stuck on waiting for first connect. I have tried a different cable, resetting the switch, and tried finding the default IP address. 

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Is this a factor-new unit, or a pre-used device?

Something worth trying is to put a computer with an adapter into the 192.168.0.x/24 subnet, something like 192.168.0.123 255.255.255.0, and try to reach the switch on its default IP 192.168.0.239  

Edit: Another point:Does the XR500 has some security configured, like issuing DHCP IP configs or Internet access to trusted/allowed MAC addresses only?

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jddaniels wrote:
The switch does not show up when using the switch discovery tool either

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AFAIK the GC Insight Managed Switches are not discoverable by the NSDT, indeed.