NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

Schnitzelprinz's avatar
Schnitzelprinz
Tutor
May 01, 2021
Solved

GS110TPv3: Wake On LAN (WOL) does not work, when 802.1x (MAC Authentication Bypass) is activated

Hello everybody, I'm running a Netgear GS110TPv3 with SW version 7.0.6.2. If MAC address check ("802.1X" ~ MAB) is deactivated on an affected switch port, wake on lan is working. If MAC address che...
  • Schnitzelprinz's avatar
    Schnitzelprinz
    May 06, 2021

    Hello all,

     

    problem has been discussed in the background with Netgear.

    Result: Unauthenticated port blocks inbound a n d outbound traffic. This is also true for broadcasts. WOL packets therefore are not forwarded to the affected client. Wake up must fail.

     

    2 options:

    -hardened network access for clients with enabled 802.1x but no WOL... or

    -disable 802.1x and use of WOL is possible, when using this kind of switch model.

     

    Best regards,

    Schnitzelprinz

Schnitzelprinz's avatar
Schnitzelprinz
Tutor
May 02, 2021

Hi schumaku,

 

thank you very much for your quick response and assessment. Looks like that your recommended actions are more difficult as expected.

 

Buy is older than 90 days (October 2020). Email and Phone support is not available anymore, chat support is allowed but no possible. Buying a service contract for GS110TPV3 is not possible ....I'm only able to order a hardware replacement for defective items. This will not solve the problem. Any idea ?

 

Best regards,

Schnitzelprinz

schumaku's avatar
schumaku
Guru - Experienced User
May 02, 2021

YeZ please line-up the connection to the switch QA and engineering so this issue can be addressed. Thank you!

 

Schnitzelprinz wo gibts denn feine Schnitzel?

  • Schnitzelprinz's avatar
    Schnitzelprinz
    Tutor
    May 02, 2021

    Hi schumako,

     

    I opened also a ticket via "hw replacement channel" and refered to this conversation. Thanks for your assistant today.

     

    Offtopic: Restaurants are closed at the moment. Our kitchen is first choice during the Corona period :-)

     

    • Schnitzelprinz's avatar
      Schnitzelprinz
      Tutor
      May 06, 2021

      Hello all,

       

      problem has been discussed in the background with Netgear.

      Result: Unauthenticated port blocks inbound a n d outbound traffic. This is also true for broadcasts. WOL packets therefore are not forwarded to the affected client. Wake up must fail.

       

      2 options:

      -hardened network access for clients with enabled 802.1x but no WOL... or

      -disable 802.1x and use of WOL is possible, when using this kind of switch model.

       

      Best regards,

      Schnitzelprinz

NETGEAR Academy

Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology! 

Join Us!

ProSupport for Business

Comprehensive support plans for maximum network uptime and business peace of mind.

 

Learn More