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Forum Discussion
MEN01
Sep 23, 2024Follower
br200 not register insight cloud portal
Hi I would really appreciate it if someone could help me with my BR200 today I noticed that the connection to the cloud is disconnected and the cloud light is not on in my profile I see the following...
ErwinL
Sep 24, 2024NETGEAR Moderator
Hello MEN01
And welcome to the NETGEAR Community! 🙂
Has your BR200 functioned properly in the past? Do you have sufficient device credits for it? Additionally, does it operate correctly when not connected to Insight?
Have a lovely day,
Erwin
Netgear Team
DonD__NJ
Sep 24, 2024Initiate
Yes, I have credits to renew in October. Was working perfectly until 10:37 AM yesterday when 2 devices went offline, Both devices are at 2 different locations and still passing internet traffic.
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