NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
br200 not register insight cloud portal
Hi I would really appreciate it if someone could help me with my BR200 today I noticed that the connection to the cloud is disconnected and the cloud light is not on in my profile I see the following...
Yes, I have credits to renew in October. Was working perfectly until 10:37 AM yesterday when 2 devices went offline, Both devices are at 2 different locations and still passing internet traffic.
Same issue with my two BR200 devices. Both showed disconnected yesterday in insight. Through insight app on my phone i was able to reboot both of them, so they really aren't disconnected? Once rebooted they show partial connection, yet the ipsec site to site vpn is functioning, and both locations have internet access through the routers. My guess is netgear, who abandoned these routers a while ago, made updates to insight that are not compatible with these routers. Now they are forcing our hands to buy new, or go with another vendor that supports their legacy products, unlike netgear.
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!
