br200 not register insight cloud portal

The BR200 (and BR500) support pages still show the old firmware.  When will the new 5.10.0.6 be made available for download?  Considering that the BR200 & BR500 routers are disconnected from Insight, an upgrade through Insight can't be done and must be done directly through the routers' UI ... so, having the file is critical.

Thanks!!!

-Brent

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Dear Brent,

The following firmware is available to upgrade your device:

Firmware Details:

Model BR200

Firmware Version: 5.10.0.6

Release notes:

Insight Managed Business Router BR200 Firmware Version 5.10.0.6

Bug Fix

This firmware addresses the following bug:

• Fixes the issue where SSL certificate for cloud connection has expired. Please follow the local GUI firmware update instructions to update to this firmware.

Known Issues

This firmware contains the following known issues:

• The BR200 UI cannot be reached through VPN, through a static route from a different subnet, or by LAN users from a VLAN other than the default management LAN (VLAN 1). Workaround: Access the local browser UI from the BR200 default management LAN.

• NAT loopback does not work in this release. NAT loopback is useful for accessing internal resources by public domain name. Workarounds: Use one of these workarounds:

o Change device hosts file to map public domain name to local IP when working on the same subnet as a public server.

o Use a separate DNS server that can handle accessing public resources from an internal network.

o Downgrade to a previous released firmware with NAT loopback support.

• IPsec issues

o Different IPsec policies (Rules) have to use the same Pre-Shared Key (PSK).

o When applying the Disable, Enable, and Add IPsec policy features to a new routing table and firewall rules, an established IPsec connection briefly disconnects.

Workaround: Change the IPsec policy only when a brief disconnect is acceptable.

o NAT-T cannot be disabled with IPsec IKEv1.

o Wrong subnet is displayed in the IPsec VPN log.

o Some supported IPsec policies (Rules) are not available in the local browser UI.

Workaround: Use Insight to choose from all supported policies.

• OpenVPN is missing the remote-cert-tls server in the client.opvn export.

Workaround: If “No server certificate verification method has been enabled' error is shown in the Open VPN client status window, add a new line at the end of the client.ovpn configuration file with this text:

remote-cert-tls server

• DHCP server max client limited to 254 addresses.

• DHCP reservation for non-default subnet may be lost after power cycle.

• IPv6 passthrough doesn't work.

• Unable to change name in IP/MAC Reservations or on Insight Cloud Portal.

• After the firmware update, GUI access through the Firefox browser is slow. The root cause of this issue is that Firefox does not update the certificate properly.

Workaround: Remove all old BR200 certificates:

1. Launch Firefox.

1. Select Options > Privacy & Security.

1. Scroll down to the Security section.

1. Click the View Certificates button.

1. Delete all certificates named www.routerlogin.net.

Firmware Update Instructions

To preserve your current configuration, it is always a good practice to create a backup of your device settings before a firmware update.

To back up the BR200 configuration to the Insight Cloud:

1. Log in to your Insight account.

1. Find the BR200 in the Devices list.

1. Edit the BR200.

1. Select the Configuration Backup & Restore tab to create a configuration backup.

To back up settings from the local browser UI:

1. Log in to the BR200 UI.

1. Select Advanced > Backup Settings.

If the BR200 is connected to the Insight cloud, schedule or perform an update using the Insight app or through the Insight Cloud Portal.

To update the BR200 firmware from the local browser UI, follow the instructions in your product’s user manual. To view your product’s user manual, visit https://www.netgear.com/support/product/BR200.aspx#docs.

After updating to the latest firmware, make sure to update to the latest version of the NETGEAR Insight app for the best functionality and user experience.

Sincerely,

The NETGEAR Insight Team

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