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Forum Discussion
Can't figure out how to change my subscription to the Basic Plan for 3 WAC510 APs
I participated in the short Insight Premium trial, which has now expired. My plan now was to subscribe to the Basic plan for my three WAC510s. But I can't figure out how to change my subscription t...
Just an update. I have already inquired your concern to the higher tier of NETGEAR Support.
With the current status of your Insight account, are you still able to manage your 3 WAC510 APs? Kindly post a screenshot of what you see when you log in to your Insight account as well as any error message that you encounter.
Looking forward to your response.
Regards,
DaneA
NETGEAR Community Team
X-report ... hope you don' mind DaneA. We're in the very similar situation: Insight Premium Trial, Status: Insight free trial in progress, Trial expires in 0 days, effectively expired back on February 21 already. From the App, I'm still able to manage the 10 devices. The "lock-out" described in the KB entry referred before does not happen. Clearly a bug ... but no, I don't want to complain about that for now. :manlol:
Talking to the Insight PM/PM lead for the NTGR SaaS for a while on this and related issues already, too.
The only upgrade available are the Insight Premium variants therefore - here in the App as well as on the Insight Web page.
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