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Forum Discussion

RuthraKumar's avatar
RuthraKumar
Follower
Jun 03, 2024

Device is in Unmnaged how I need to make it as a connected device

Netgear is already connected in the Insights now it shows as Unmanaged device. I am not sure why it shows as unmanaged device. Kindly provide a solution for this so that I can manage these devices.

1 Reply

  • schumaku's avatar
    schumaku
    Guru - Experienced User

    Which device model are you talking of here?

     

    Some models are listed with "Limited Support", these are typically not Insight manageable devices, like unmanaged switches, or devices without any Insight support on-board.

     

    Devices capable of cloud management with Insight (already registered to Netgear) show up like this Smart Pro Switch, a MS510TXUP fwiw.:

     

     

     

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