Insight and discontinuing insight basic

Dear Frank,

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dodds14806 wrote:

Can I configure the local version to automatically update firmware?

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No, we can't.

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dodds14806 wrote:

I bought them totally based on insight basic and the fact that it automatically updated the firmware.

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The USD ~2,50 per month (for three devices) does ensure Netgear can continue the cloud services on a longer term. it's not a bad deal, even if considering you think you need it just for the automated firmware update. One (inexpensive) coffee or a beer by month, seriously?

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dodds14806 wrote:

The fact that Netgear changed policy and didn't grandfather everyone that already had this setup is a problem in my mind.  It is not the sort of mindset of the companies that I want to purchase goods from.  It would be different if you shut the platform down after a couple of years.  But I just bought this equipment new last year.  I would not have bought this equipment without the insight basic feature.

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This commodity hardware is very price sensitive. If Netgear does calculate an average cost for a five year on top of that hardware, it won't be any longer competitive in the market.

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dodds14806 wrote:

I have been doing hardware in computers for 40 years now.  I have used a lot of Netgear products in the past and recommended them to others (both personally and as a decision maker for IT purchases).  I remember getting an Apple iPod when we purchased a bunch of switches a number of years ago.

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Times changed - you need to sell a lot of these inexpensive devices to get a free iDevice these days. Reads to me more like a kick-back from the distribution channel, not some end user benefit. When you started, what was the price tag on a 5 GB HDD alone? Or a DEC DEUNA Ethernet-to-Unibus communications controller was in the 5000 USD range. Compare.... You see, you are not the only old computer guy here.

Regards,

-Kurt